![]() ![]() If performing a Multi-Step upgrade, it is a good idea to allow 5 hours for most servers to ensure database changes to complete.Step 2 – Upgrade to the latest version of N-able N-central – (Time depends on planned version, and server performance. This can be done from the SYSTEM level, under the settings Administrations > Mail Network Setting > Outbound Communication, and set the slider to off. ![]() Additional tip: You may also want to disable notifications on the N-able N-central server to avoid any unnecessary notifications.Select Save at the bottom of the page when complete.Select the dropdown for both Agent and Probes to Never.Navigate to Administration > Defaults > Appliance Settings (renamed to 'Agent & Probes Settings' in 12.1).RECOMMENDATION: Ensure that all Agents and Probes are set to “Never” upgrade:.This validates that the transfer was successful.The digest (SHA1) of the backup file should match the value contained in the corresponding *.sha1 file.ACTION: Ensure that a copy of a N-able N-central backup is copied to a location off of your server (as noted above), including the digest file.This is a very involved task and often is a barrier to being able to rollback versions.Once any Agents or Probes upgrade in the field, if you decide to roll back to a previous version of N-able N-central you will need to manually remove the updated Agent/Probe on the device and install the previous version.Copy the backup to another location for recovery, if required.There is an option in here to run the backup now, select this and allow to complete.Access Administration > System Backup and Restore > Download Backups in the left menu.Login as (Default Account, considered the System Account).The steps below are also in the Release Notes and in the online help. Read all release notes for the upgrade, as well if you are skipping versions that you review the N-able N-central version in-between the upgrade, and Known Issues.īe sure to capture a backup of your N-able N-central server.Prior to your upgrade, please visit the Release Notes.Prior to your upgrade, please visit the Software Downloads page for the version you are upgrading to, and make sure any bulletins are reviewed. ![]()
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